COVID… The virus has become synonymous with change and uncertainty.

It’s fair to say most people have dealt with some change and uncertainty this year. Companies are —of course—made up of people, so, if you manage people or build programs for companies, you're managing through this change in uncertain times. 

In case there was any doubt that this is something you need to be concerned with, consider that Google searches for “job change” and “career change” hit a 10-year peak in March of 2021. And the gap between “job change” and “career change” was at an all-time high. 

Translation: People are looking to switch jobs, not careers.   

To contextualize this change, consider an industry like health insurance: perhaps no industry in the U.S. was impacted more by COVID. 

On top of the changes that were overtaking the health insurance industry before COVID—Large insurance carriers like UnitedHealth Group, Humana, Cigna, and Anthem expanding their business to offer care directly to patients through their own clinics.

In the midst of these changes, the people at those companies must suddenly figure out how to compensate new providers for delivering new types of care through new remote delivery tools— virtually the exact opposite of the “owned clinic” model they were pursuing. 

And that’s just one industry... 

If you build programs to offer to employers, or you manage people, you’re used to change. Helping your team(s) deal with uncertainty and change can reduce your team’s stress and burnout, and can increase productivity.   

If you need help, we recommend this article from our team at The Upside on the 3 Strengths You Need to Navigate Change and Uncertainty.  

The article does a great job of highlighting the things your employees need to feel secure and confident amidst challenging and uncertain times.

  • The first strength outlined is Vision: The article highlights ways for you to help your people see where the company is going as a whole, and the important role they play in getting there.  
  • The second strength outlined is Humility: The article provides insight into how and why it's okay to admit that you don't have all of the answers, and how to share that with your team. Having a vision is not the same as knowing all the steps it will take to achieve it.
  • The third strength outlined is Connection: The article details why feeling connected to work and co-workers is important, and how to help yourself and others feel more connected. 

Find the full article here

If you’re looking to offer effective mental and behavioral health programs for employees or partners, contact our team at Twill.

Looking to understand how digital platforms can transform the delivery of mental health care and wellness? Check out these additional resources: